Trust / DPA
Terms governing how Model Meter processes data on behalf of customers using the hosted cloud service.
This Data Processing Agreement (DPA) applies when [ENTITY_NAME] processes personal data on behalf of a customer using the hosted Model Meter cloud service. It does not apply to deployments where data remains entirely in your own infrastructure.
For hosted cloud customers, Model Meter processes: email addresses of workspace members, ingestion API keys, and usage event metadata (provider, model, tokens, latency, cost estimates, project labels, operation labels). Model Meter does not process prompts, completions, or other LLM request content.
[ENTITY_NAME] acts as a data processor for the hosted cloud service. We will: process data only per customer instructions, implement appropriate technical and organizational security measures, notify customers of data breaches without undue delay, and assist with data subject requests.
A list of sub-processors used in the hosted cloud service will be published at [LEGAL_ADDRESS]/sub-processors when the service launches. Customers will be notified of changes to the sub-processor list with at least 30 days' notice.